Exchange Policy


Exchange Policy

 

Due to hygienic reasons, Superwaisted are strict on returns. Waist trainers are undergarments and for sanity reasons, if a waist trainer is returned not in the correct form we regret to say that an exchange will be denied.

 

We understand that sizing may be confusing and each body is different, Therefore, we offer a free sizing service whereby we will provide you with professional advice on what size you will need.

 

We would virtually have a look at your body via a clear photo or video showing your torso, and along with your measurements, we can suggest a size for you.

 

If after you receive the waist trainer and it does not fit due to our mistake, we will happily exchange it for the correct size.

 

If you do not use this service and you find that the size is wrong, we will only accept an exchange if you return the waist trainer within THREE (3) days of receiving and there has no been no damage or signs of wear.

 

We strongly recommend that you try on your waist trainer with clean hands, and over clean clothing to avoid disappointment in the case of an unsuccessful return.

 

Superwaisted do not accept refunds but accept exchanges. If you would like an exchange or have any other questions please get in contact with us on superwaisted.official@gmail.com or drop us a message on our social media channels

 

  • Instagram
  • Facebook

 

Superwaisted have the power to refuse your right to exchange if the Waist Trainer has been worn, damaged or unable to resale due to hygienic reasons.

 

It is important that you know your waist measurements before purchase. We suggest you refer to our sizing chart, or get in touch via email or any of our social media channels if you have any confusion.

 

Please note that we are unable to make changes on an order after it has been placed. Please ensure all information is correct upon checkout.

 

We wish you a smooth and satisfying waist training journey and we are here with you every step of the way! You are only inches away to becoming a goddess!

 

Do not hesitate to get in touch for any reason possible and we will be happy to assist you, or congratulate you on your way to get your Superwaisted Super Armour!

Important Note: All items must be return with any original packaging to proceed with the exchange procedure.

 

Please post back to : 

C-21-10,Empire city Colonial loft, Jalan PJU 8/8 47820 PJ Selangor