FAQs


Payment Policy

How to make payment ?

SUPERWAISTED provide PayPal checkout at this moment , and it is the best and safest online payment gateway that facilitates online merchants or e-commerce merchants' online store. Paypal can process online transactions in Ringgit Malaysia currency ( MYR ) in large extent and securely. You will only see the payment page after clicked ‘Check Out’ button. 

 

Do you have any option other than PayPal?

You can choose "Manual Transfer" when you check out. Then, send an email to superwasited.official@gmail.com OR Whatsapp +60176001238 us  a screenshoot of your payment receipt to inform regarding your successful payment. Order ID and Full Name must be present in order for us to track your order! Thank you!

 

KINDLY MAKE PAYMENT TO SECURE YOUR ORDER

Bank Name:  Maybank

Account Name:  CJG BEAUTY

Account Number: 512232046066

 

 

Shipping

How much is your delivery fee?

Superwaisted provides FREE SHIPPING with RM288 and above (within Malaysia only)

 

Do you provide international shipping?

Yes, we do provide international shipping ! Yay! International shipping charges varies accordingly to customers' address. Feel free to contact us for more info !

We are available via

Facebook :   Superwaisted
Instagram :   @Superwasited
WhatsApp :   +60176001238
Email         : superwaisted.official@gmail.com

 

 

 When will I receive my purchase?

Superwaisted aims to deliver within the time agreed upon when you checkout.

Under normal circumstance, you will be able to receive your purchase within  1-3 working days.  Once your order is confirmed , you'll receive a shipping confirmation email from the warehouse with a tracking link for your parcel so you can follow its journey.

Our carriers deliver during normal business working hours and may require a signature on receipt, so we suggest your order is delivered to an address where someone will be available to accept it. Your order will be sent out via the most suitable carrier, dependent on size and weight.

However, we are unable to guarantee that all orders will be delivered within the stipulated time frame. Our aim is to have your items shipped out from our warehouse as fast as possible except for some circumstances where unfortunately it is beyond our control for example courier service delays, emergency, or items out of stock.

Please do not hesitate to contact our Customer service team!